The course lays major emphasis on explanation of management process. The course is design to develop an insight in the managerial functions in modern organizations. The course intends to prepare the students to meet the challenges created by the globalization of management.
1. AN OVERVIEW
1.1 The management process
1.2 Managerial levels, roles and skills
1.3 Approaches to management
1.4 Contemporary management issues and challenges
1.5 Management’s ethical and social responsibilities
2. TOTAL QUALITY MANAGEMENT
2.1 TQM definition and basic principles
2.2 TQM process improvement tools & techniques
2.3 Deming’s PDCA cycle
2.4 The international quality study contingency model
2.5 Productivity improvement management
3. ORGANIZATIONAL GOALS
3.1 The nature of organizational goals
3.2 Effective goal setting
3.3 Barriers to effective goal setting
3.4 Management by objectives
4. PLANNING
4.1 The nature, purpose and process
4.2 The hierarchy and types of organization’s plans
4.3 Strategic planning: Environment analysis, SWOT analysis,
corporate, business and functional strategies
4.4 Operational planning tools: Flow charts, the Gantt charts, the load charts,
the PERT, the logical framework
4.5 Effective planning: Barriers and overcoming them
5. ORGANIZATIONAL STRUCTURE AND DESIGN
5.1 The nature and purpose of organization
5.2 The classical and modern concepts of organization
5.3 Span of control and organization structures
5.4 Authority relations: Line, staff and functional
5.5 Authority: Delegation and decentralization
5.6 Departmentalization
5.7 The contingency approach of organization design
5.8 Today’s organizations and various designs
5.9 Organizational effectiveness
6. DECISION MAKING AND PROBLEM SOLVING
6.1 The nature of decision making
6.2 The rational decision making model
6.3 Alternative to rational decision making model
6.4 Decision making styles
6.5 Committee and group aided decision making
7. LEADERSHIP
7.1 The nature of leadership
7.2 Leadership theories
7.3 Leadership styles
7.4 Leadership skills
8. MOTIVATION
8.1 Meaning and concept
8.2 Primary and secondary motives
8.3 Motivation theories
9. THE CONTROLLING PROCESS
9.1 An overview of control
9.2 The basic control process
9.3 The critical control points and standards.
9.4 The control systems
9.5 Effective control system requirements
9.6 Resistance to control
9.7 Control strategy choice.
9.8 Direct versus preventive control.
9.9 Methods of control
TEXT BOOKS.
1. Ricky W. Griffin, Management, Houghton Mifflin Company.
2. Stephen P. Robbins and Mary Coultar, Management. Prentice Hall.
REFERENCE BOOKS.
1. Harold Knootz & Heins Weihrich Management, McGraw Hill.